Customer service

We work thinking of you.

Part of our mission is to understand our Clients’ expectations and needs, promoting a relationship that is based on trust between our Clients and Sociedade Central de Cervejas e Bebidas, guaranteeing the quality of our products and services at all times.

To assist us in this area, we set up a direct communication channel with the Client. The Customer Help Line - 800 239 239 – is a green line number without cost and is extensive to all types of contacts, ranging from complaints to information requests in the scope of the activity of Sociedade Central de Cervejas e Bebidas.

With the aim of providing a total Client satisfaction, all calls are personally handled by an operator between Monday and Friday, from 8.00am to 8.00pm. Calls made outside this period will be answered by an answering service on which Clients can leave their messages, which will be duly forwarded and handled.

At SCC, we believe that an improved range of services and products is built in conjunction with our Clients.
 

Sociedade Central de Cervejas e Bebidas, S.A.
 

Address: Estrada da Alfarrobeira – 2625 - 244 Vialonga

Telephone: +351 21 952 86 00

Fax: +351 21 952 08 38

Web Site: http://www.centralcervejasbebidas.pt

Email: scc@centralcervejas.pt
 
 

Sociedade da Água de Luso, S.A.

 

Address: Apartado 1 / 3050-902 LUSO

Telephone: +351 231 937 400

Fax: +351 231 937 409

Web Site: http://www.sociedadeagualuso.pt

Email: sal@agualuso.pt
 
 

Customer Help Line
 

Telephone: 800 239 239

Email: servico.cliente@centralcervejas.pt

 

 

Relações Institucionais

  Email: relacoes.institucionais@centralcervejas.pt

Part of the Heineken Company