PERSONAL DATA PROTECTION POLICY

Last version: 10.05.2018
 
GENERAL
This Personal Data Protection Policy applies to our webWebsite which is intended to be used by consumers, customers and suppliers and available on https://www.centralcervejasbebidas.pt, where SCC- Sociedade Central de Cervejas e Bebidas, S.A., part of the HEINEKEN® group, collects certain personal data.
Please read carefully this Personal Data Protection Policy as it contains important information that will help you understand our practices regarding any personal information you share with us.
We respect your privacy and are committed to keeping your personal information secure, managing it in accordance with our legal responsibilities under the applicable data protection laws.
The Personal Data Protection Policy together with our Cookies Policy, is integrated and subject to the Terms and Conditions (hereinafter referred to as the "Terms").
When you access, browse or use the WebWebsite you confirm to have read and agreed with this Personal Data Protection Policy. Do not use this WebWebsite if you do not agree with the Terms or with this Personal Data Protection Policy.
 
WHAT PERSONAL DATA DO WE COLLECT
When you create an account on the WebWebsite or use the services available on our WebWebsite, you may be asked to provide us with your personal data (i.e. any data which can make an individual easily identifiable or whose identity can be reasonably ascertained with basis on such data), such as the person’s name, date of birth, sex, address, IP addresses. All mandatory fields marked with an asterisk must be filled. Your request shall not be processed if you fail to provide us with this mandatory data.
HOW WE USE YOUR PERSONAL DATA
We may use your personal data for the following purposes:

  • Customer service: to answer any questions which users send us through our Website;
  • Marketing: to customise the contents of our Website and offers. If you have given us your consent to do so, we shall send you information about our products and other products sold by the HEINEKEN group companies;
  • Improve the Website: analysing use of the Website to improve our services; solve any Website-related problems;
  • Other purposes: share data with organisations that can acquire or acquire some or all the rights in our entity; comply with legal obligations, such as those relating to sales management and to avoid fraud and money laundering. If required by law, we shall ask for your consent to use your personal data for other purposes than the ones referred to above.
 
COOKIES
Our Website uses cookies (including Google Analytics cookies to help us understand our visitors’ habits and number of visits to our Website). For more information about which cookies we use and how we use them, please read our Cookies Policy which you will find in a separate document. 
MARKETING
Occasionally we may send you emails with information about our products and other products sold by the HEINEKEN group companies which we believe to be of interest to you.
If, at any time, you decide that you do not wish to receive any more emails from us, you can cancel your subscription through the unsubscribe feature included in all our emails or you can Contact us. 
 
CHILDREN’S PRIVACY
The Website is not intended to be visited by anyone under the legal drinking age of 18. We do not collect personal information from individuals under 18 or, should these provide us with any such data, the latter shall be immediately deleted as soon as we take note of this fact.
HOW WE MAY SHARE YOUR PERSONAL INFORMATION
The third parties with whom we can share your personal information to help us provide the services available on the Website as well as to manage it, are:
  • HEINEKEN group companies for the purpose of storing data processed through the Website and IT shared systems;
  • Service providers that need to know data required to provide either you or us a product or service available on the Website (including our third party delivery service provider, if applicable) and to provide data analysis services; and
  • Authorities if required to comply with any legal obligation or court order.
These third parties may be located in Portugal, in other countries within the European Economic Area (EEA) or in another part of the world. Different Personal Data Laws may be applied in these countries, the user hereby agreeing to the transfer of personal data to these countries and third parties. We shall only implement these provisions or transfers if adequate protection levels are in place to protect any data kept in that country or if the service provider acts in accordance with the applicable Personal Data Protection laws. 
DATA SECURITY AND DATA TRANSFER
The transfer, storage and processing of data collected through the Website is protected by means of modern and standard techniques. We invest in a variety of technologies to help protect your personal information from loss, misuse, unauthorised access, modification or disclosure. However, no internet Website is 100% secure and we shall not be held liable for any unauthorised or unintentional access that is beyond our control.
When we store personal information outside the EEA, we ensure an adequate level of protection of transferred data. Our Website may contain links to other Websites. We shall not be held responsible for any data, contents or security protection policies used by other Websites, which are not regulated by this Data Protection Policy.
 
PERSONAL DATA RETENTION POLICY
We shall keep your personal information for as long as it is legally required or while necessary to provide any services according with the applicable laws and your authorisation herein granted for the specific purpose. We shall take appropriate measures to destroy or disidentify personal information held in our possession if no longer necessary for the above-mentioned purposes.
YOUR RIGHTS
You may ask us for a description of your personal information and how we use it or request the correction of such data at any time and free of any charge.
You also have the right to request access, correction, modification or deletion of your personal information, as well as exercise the right to oblivion and/or portability of respective personal information, and/or collect information concerning issues related with the protection of the respective personal data.
Under certain circumstances, you also have the right to ask us to stop processing your personal information and/or withdraw your agreement to process them according to your “consent”. However, this situation shall not apply if we have other legal justifications for continuing processing your data. You are therefore hereby informed that the withdrawal of your consent does not make any previous processing unlawful under the consent previously granted.
 
EXERCISE OF RIGHTS BY HOLDERS OF PERSONAL INFORMATION
Holders of personal information may exercise their rights, free of charge and at any time. For this purpose, please write us:
By email to: privacy@centralcervejas.pt.
By registered mail to: SCC – Sociedade Central de Cervejas e Bebidas, S.A., nº 51, Serviço de Cliente, Estrada da Alfarrobeira, 2624-244 Vialonga.
Bear in mind that when you send us a request you may be asked to provide proof of identification to confirm your identity. You can also delete your personal information by disabling your user account. However, we may be required to keep your information to comply with legal obligations.
Holders of personal information may at any time withdraw their consent for processing their personal data, being however hereby informed that such withdrawal does not render unlawful any processing meanwhile carried out under the previous granted consent.
Personal information holders have the right to submit a complaint to the National Commission for Data Protection.
 
UPDATES
We may update this Personal Data Protection Policy from time to time, publishing any such changes on this page. We therefore encourage you to review the Website on a periodic basis to check any updated information. If you do not agree with the updated Personal Data Protection Policy stop using the Website. 

COMPLAINTS
If you have any objection in the way we process your personal information, please use one of the addresses indicated below and we will analyse your complaint:
By email sent to: privacy@centralcervejas.pt ou
By registered mail sent to: SCC – Sociedade Central de Cervejas e Bebidas, S.A., nº 51, Serviço de Cliente, Estrada da Alfarrobeira, 2624-244 Vialonga.

CONTACT US
If you have any general question about this Personal Data Protection Policy, Contact Us. Furthermore, if you consider that any of the information that we hold about you is incorrect or would like to have a copy of the personal information we hold about you, you can ask us for details.
 

Part of the Heineken Company